Terms and Conditions

Welcome to Rock Paper Scissors Casino. These Terms and Conditions govern your use of our platform. By registering an account, you enter into a legally binding contract with us. Our operations are fully compliant with the Gambling Act 2005 and regulated by the UK Gambling Commission (UKGC).

This document is designed to be transparent. We encourage you to read it in full to understand your rights, our obligations, and the rules of engagement for all gambling activities provided on this site.

2. Eligibility and Account Verification (KYC)

2.1 Age Requirements

Under British law, gambling by persons under the age of 18 is a criminal offense. We reserve the right to request proof of age from any customer and may suspend an account until satisfactory documentation is provided.

2.2 Know Your Customer (KYC) Procedures

To prevent identity theft and fraud, we perform mandatory KYC checks. This involves verifying your identity, address, and in some cases, your source of funds (SOF). Required documents may include:

• A valid Passport or Photo Driving License.
• A utility bill or bank statement issued within the last 3 months.
• Proof of ownership for the payment method used.

3. Managing Your Account

Each player is restricted to one (1) account. The use of multiple accounts by a single individual (multi-accounting) is strictly prohibited. If we discover duplicate accounts, we reserve the right to void all bonuses and winnings associated with those accounts.

4. Deposits, Withdrawals, and Financial Terms

4.1 Deposit Methods

We offer a variety of secure payment methods, including Debit Cards (Visa/Mastercard) and E-wallets. In compliance with UK regulations, we do not accept Credit Cards for gambling activities.

4.2 Withdrawal Policy

Withdrawals must be processed back to the original method used for deposit whenever possible. This is a standard Anti-Money Laundering (AML) requirement. Internal processing takes 24-48 hours, after which the time to receive funds depends on your bank provider.

5. Interactive Safety Guide: The Risk Meter

Understanding your gameplay is part of being a responsible player. Use the interactive representation below to visualize session intensity. According to UKGC standards, prolonged play without breaks increases the risk profile of the session.

6. Responsible Gambling Tools

6.1 Deposit Limits

We provide tools to set daily, weekly, or monthly deposit limits. We strongly advise setting these before you begin playing. Any request to increase a limit is subject to a 24-hour “cooling-off” period.

6.2 Self-Exclusion

If you feel that gambling is becoming a problem, you can opt for self-exclusion. This will prevent you from accessing your account for a period ranging from 6 months to 5 years. We also recommend registering with GAMSTOP, a free service that lets you self-exclude from all online gambling companies licensed in Great Britain.

7. Bonuses and Wagering Requirements

All bonuses at Rock Paper Scissors Casino are subject to specific terms. “Wagering Requirements” refer to the number of times you must play through a bonus amount before the funds become withdrawable. For example, a £10 bonus with a 30x requirement means you must wager £300.

8. Detailed Bonus Policy and Wagering Requirements

At Rock Paper Scissors Casino, we pride ourselves on transparency. In accordance with the UKGC’s Guidance on unfair terms and conditions, we ensure that all promotional offers are clearly defined. A “Bonus” is defined as any form of financial incentive, including free spins, deposit matches, or cashback, which is added to your account balance.

8.1 The Mechanics of Wagering (Playthrough)

Unless stated otherwise in specific promotional terms, all bonuses carry a wagering requirement. This represents the total value of bets you must place before bonus funds are converted into “Real Money” (withdrawable cash). For example, if you receive a £20 bonus with a 35x wagering requirement, you must wager a total of £700 ($20 \times 35$) on eligible games.

It is important to note that different games contribute differently towards these requirements. This is known as “Game Weighting.” Below is a comprehensive breakdown of how various game categories affect your wagering progress.

8.2 Bonus Abuse and Irregular Play

We monitor all gameplay for patterns of “Bonus Abuse.” This includes, but is not limited to:

• Placing single bets equal to or greater than 20% of the value of the bonus.
• Moving from low-weighted games (like Blackjack) to high-weighted games (like Slots) after a large win specifically to clear wagering.
• Using “State-Building” features in slots to delay the payout of a bonus round until after the wagering is finished.

9. Game Fairness and RNG Certification

Every spin of the reel and every flip of the card at Rock Paper Scissors Casino is governed by a **Random Number Generator (RNG)**. This software ensures that every outcome is mathematically random and cannot be influenced by the casino or the player.

Our RNG is audited annually by independent testing agencies such as eCOGRA or iTech Labs. These organizations are approved by the British government to ensure that the Return to Player (RTP) percentages displayed in our game info files are accurate and fair.

10. Complaints, Disputes, and ADR

We aim to provide a seamless experience, but we recognize that disputes may arise. Under the Social Responsibility Code Provision 6.1.1, we maintain a formal complaints procedure.

10.1 The Internal Process

If you have a grievance, you must first contact our Customer Support team via live chat or email. We will acknowledge your complaint within 24 hours and aim to provide a final “deadlock” letter within 8 weeks. During this time, we will conduct a full investigation into your account history and technical logs.

10.2 External Resolution (ADR)

If you remain unsatisfied with our final response, you have the right to refer your dispute to an **Alternative Dispute Resolution (ADR)** entity. For UK players, we utilize the services of IBAS. Their decision is non-binding for the player but typically binding for the operator up to certain financial thresholds.

11. Privacy, Data Protection, and GDPR

Your privacy is paramount. In compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), Rock Paper Scissors Casino acts as the “Data Controller” for your personal information. We collect data for the purposes of identity verification, financial processing, and marketing (if opted-in).

11.1 How We Use Your Data

We use end-to-end 256-bit SSL encryption to protect your sensitive details. We do not sell your data to third parties. However, we are legally obligated to share data with the UK Gambling Commission and law enforcement agencies if we suspect money laundering or fraudulent activity.

12. Technical Failures and “Void” Plays

While we strive for 100% uptime, technical glitches can occur. In the event of a system malfunction, all affected wagers and payouts will be declared void. This is a standard industry practice to prevent the exploitation of software errors. Any funds lost due to a confirmed technical error on our server’s side will be refunded to the player’s balance.

13. Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF)

Rock Paper Scissors Casino operates under a strict Zero-Tolerance policy regarding money laundering and the financing of terrorism. In accordance with the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2017, we are legally bound to monitor every transaction that occurs on our platform.

13.1 Source of Wealth (SoW) and Source of Funds (SoF)

For many players, standard identity checks are sufficient. However, if your deposits reach a certain threshold, or if our automated systems flag unusual betting patterns, we are required to conduct “Enhanced Due Diligence” (EDD). This is not a reflection of your character but a statutory requirement to ensure that the money being gambled is from a legitimate source.

Documents you may be asked to provide include:

• Original or certified copies of pay slips (last 3 months).
• Evidence of dividends or inheritance.
• Documentation regarding the sale of property or assets.
• Bank statements clearly showing the accumulation of wealth.

13.2 Ongoing Monitoring and Reporting

Our dedicated AML team utilizes sophisticated heuristic software to analyze player behavior. If we identify transactions that appear suspicious—such as large deposits followed by immediate withdrawals with minimal gameplay—we are legally obligated to submit a Sustained Activity Report (SAR) to the National Crime Agency (NCA). We are strictly prohibited by law from informing the player that such a report has been filed (the “Anti-Tipping Off” rule).

14. Social Responsibility and Player Protection

As a holder of a UKGC operating license, Rock Paper Scissors Casino places player safety at the heart of everything we do. We recognize that for a small minority of people, gambling can lead to negative consequences. Our Social Responsibility (SR) policy is designed to intervene before harm occurs.

14.1 Automated Interaction and Triggers

Our system tracks markers of harm (MoH), such as:

• Increasing the frequency or amount of deposits over a short period.
• Gambling late at night for extended periods.
• Failed deposit attempts.
• Aggressive communication with our support staff.

If these triggers are met, we may automatically apply a temporary “Cooling-off” period to your account or restrict your access to certain high-volatility games until a member of our Responsible Gambling team can conduct a manual review and interact with you.

14.2 Financial Vulnerability Checks

Following recent UKGC updates, we may conduct “frictionless” financial vulnerability checks. These are designed to ensure that players are not spending a disproportionate amount of their discretionary income. This is a soft credit check that does not impact your credit score but helps us maintain a safe environment.

15. Intellectual Property and Proprietary Rights

The name “Rock Paper Scissors Casino,” its logos, trademarks, and all software used on this site are the exclusive property of our parent company or our third-party software providers (such as NetEnt, Microgaming, or Evolution Gaming). You are granted a limited, non-exclusive license to use the website for personal, non-commercial entertainment purposes only.

15.1 Prohibited Use of Content

Any attempt to “scrape” data, reverse-engineer our software, or use the brand’s visual assets without prior written consent is a violation of the Copyright, Designs and Patents Act 1988. We actively monitor for unauthorized mirrors of our site and will take legal action against any entity attempting to infringe on our intellectual property.

16. Dormant Accounts and Fund Protection

An account is considered “Dormant” if no successful login has been recorded for a period of 12 consecutive months. After this period, we will attempt to contact you to return any remaining balance. If we cannot reach you after a further 30 days, we reserve the right to charge a monthly administration fee of £5, which will be deducted from your balance until the balance reaches zero or the account becomes active again.

16.1 Protection of Customer Funds

In accordance with the UKGC’s requirements for the protection of customer funds, we hold all player balances in a segregated bank account, separate from our corporate operational funds. Our level of protection is classified as “Medium Protection” (as defined by the UKGC). This means that arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency.

17. Limitation of Liability

Rock Paper Scissors Casino shall not be liable for any losses, including but not limited to loss of data, profits, or opportunity, resulting from your use of the site. We provide our services on an “as is” and “as available” basis. While we strive for perfection, we do not guarantee that the website will be free of errors, viruses, or interruptions.

18. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any part of these Terms is found to be invalid or unenforceable by a court of law, the remainder of the Terms shall continue in full force and effect.

19. Final Provisions and Amendments

We reserve the right to amend these Terms at any time. If a material change is made (such as changes to wagering requirements or fund protection), we will notify you via a pop-up on the website or via email. You will be required to “Accept” the new terms before being allowed to continue playing. If you do not agree to the changes, you must cease using the site and withdraw your remaining balance.

Last Updated: April 2026
Rock Paper Scissors Casino Compliance Team